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Privacy Policy

    • Privacy Policy

      1. IPlayedThegame has created this privacy policy to inform you of the information gathering and dissemination practices for this Web site, www.IPlayedThegame.com. If you have questions or concerns regarding this statement, you should contact our Customer Service Department by email at customersupport@IPlayedThegame.com or by phone at 866-662-0140.

      Your IP address, browser and reference site domain name are logged every time you visit our site. This data is used strictly for the analysis of load information and maximizing the efficiency of our servers. Except as provided in this privacy policy, we will not share this data with anyone in any way. General

      You can visit and enjoy our Website without disclosing any personal information about yourself. However, we offer some special advantages and services, and for these services to work properly we will need you to share with us certain personal information about yourself. The personal information we collect may include, but is not limited to, first and last name, street address, e-mail address, telephone number (e.g., home, work, mobile and/or fax), and birthdate. We may also collect other personal information that will be identified on the applicable page(s) of the Website. If you submit any personal information to us, you can be assured that we will not sell, lease, or share your personal information, except as follows: (1) to our third party service providers, and only so that they may help us provide the services you've requested and in certain circumstances to related offers; (2) to one or more of our sponsors and affiliates, to the extent that you've submitted information that relates specifically to them (e.g., you've asked to receive the newsletter of one or more of the Fan Clubs via email; or you've purchased Club-specific merchandise from a specific athlete's store), so that they may learn more about fans like you, and provide better services to you; (3) on occasion, we may offer a special promotion (such as a sweepstakes, contests or a free goods and services) on the Website in conjunction with a third party service provider, sponsor or promotional partner, and share your information with that sponsor or promotional partner so that it can send you other special promotions it offers, but only if you give us permission to do so.

      Using Cookies "Cookies" are files stored on your computer's hard drive by your browser. These cookies help us identify our account holders and optimize their shopping experience. They do not include any data that will identify you personally. They will, however, allow you to use some specialized www.IPlayedThegame.com features. Cookies also allow us to hold selections in your shopping cart when you leave our site without checking out. Most browsers accept cookies automatically, but allow you to disable them if you wish. We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifts or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

      Ordering from IPlayedThegame. When you order from www.IPlayedThegame.com, we need your name, email address, shipping address, phone number and credit card number/expiration date. We use this data to process your order and ship it. We also will send you order and shipping confirmations via email. Except as provided in this privacy policy, we will not sell, rent, or disclose this data to any third party without your consent. (However, we will cooperate fully should a situation arise where we are required by law or requested by a law enforcement agency to provide information about a customer.) From time to time, we may use the purchases you make to customize our product recommendations. We also track customer traffic patterns and site usage. Traffic and usage data is used only to improve our site's design and provide our customers with a fulfilling shopping experience. Your IPlayedThegame.com Account

      We require your name, billing address, shipping address, email address and telephone number to open an account for you. We may also ask some additional optional questions to help us better serve you. Except as provided in this privacy policy, this account data is never shared with anyone in any way without your consent. (However, we will cooperate fully should a situation arise where we are required by law or requested by a law enforcement agency to provide information about a customer.) You can correct account data by clicking on "Manage My Account" within the Help Desk area of the site. From time to time, we may contact you about sales, special offers and new site features if you agreed to be included in our email lists when you completed a purchase transaction with us. To customize the information you want to receive from us, simply sign on and select your preferences from the IPlayedThegame.com main site or join the athlete's fan club of your choice. To remove yourself from our email list, you can unclick the "I would like to receive emails about special promotions" box each time you make a purchase or when you join a fan club.

      Customer Service In addition to being able to call our customer service department at 866-662-0140, you may also email us at customersupport@IPlayedThegame.com. When you email us, your emails are stored within our system so that we may refer to previous emails from you as needed so that we may properly address your questions and concerns. Except as provided in this privacy policy, the information you provide to our customer service department is not shared with anyone without your consent. Entering contests/sweepstakes Whenever we run a contest or sweepstakes relating to our site, it will be accompanied with the rules of the contest/sweepstakes. We will also detail how the information gathered from you for entry into the contest/sweepstakes will be used. Additionally, we will post if this information will be shared with anyone in addition to those persons and entities provided for in this privacy policy, such as a third party sponsoring or managing the contest/sweepstakes. We may also contact you with promotional offers if you have entered one of our contests or sweepstakes. If you choose not to receive this free service when you enter a contest or sweepstakes, it will not affect your chances of winning. You can also opt out of this free service by un-clicking the "I would like to receive emails about special promotions" box associated with each contest or sweepstakes, replying to any email and placing "REMOVE" in your subject line or notifying us that you want to unsubscribe to our free email services via email customersupport@IPlayedThegame.com or telephone 866-662-0140.

      Our Third Party Relationships We have established several relationships with third parties vendors to best serve our customers. 1. Affiliates: From time to time we may establish an affiliate program. An affiliate program allows other Web sites to earn money by linking customers to our site from their sites. These affiliates can only access data about the number of transactions and their resulting earnings. They cannot access our customers' personal data. If you choose to apply to any of our affiliate programs, we use the data you give us strictly for conducting business with you. We have entered into certain agreements with certain third parties for the purpose of helping to administer the affiliate programs. Such third parties may have access to certain of your information if you are an affiliate of the web site but is restricted to only use such information in connection with its administration of the affiliate programs. 2. Order Fulfillment: Certain vendors of ours may provide customer order fulfillment and shipping services on our behalf. These vendors have access only to information needed to accurately fulfill and ship orders, which are processed through such vendors. These vendors have agreed to not use any personally identifiable information of customers for any other purpose. 3. Credit Card Processing: We supply our credit card processing partners with data for credit card authorization and fraud detection only and they are restricted from using the data for any other purposes. 4. Marketing and Promotions: From time to time, we may engage certain third parties to assist in the dissemination of marketing and promotional offers (i.e. e-mails) to those customers who have agreed to receive such offers. These third parties will only have access to information to the extent necessary and will be required to not use any personal information for any other purpose. Additionally, we may share non-personal, non-individual statistical information with our marketing partners, advertisers or other third parties for research purposes. That is, we will not tell our marketing partners that you purchased a specific product, but we may tell them how many customers purchased that product. Security Policy We use Secure Socket Layer (SSL) encryption technology to protect your personal information. The only time you are required to sign onto our site is when you are making a purchase. On the Checkout page, you will be asked to access your existing account or create a new one. Existing account holders are prompted for their ID (your email address) and password. This password is for your protection. If you don't have your password, there is a link that reads "Lost your password?" Click on this for instructions on how to get your password.

      Questions about our Policies If you have any questions regarding your privacy or any of our policies, please contact our Customer Service Department by email at customersupport@IPlayedThegame.com or by phone at 866-662-0140.

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